Crucial Conversations
The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important
ISBN: 9780972446228
🎯 Who Recommends This Book 3
Stewart Butterfield
Business & Entrepreneurship"Most useful [book] I've ever read on either leadership or management [technique]."
book list View source ↗"Two most useful books I've ever read on either leadership or management were both in the last six months: Crucial Conversations ( and Leadership & Self-Deception ( the former for technique and the latter for principles. ★★★★★"
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Max Levchin
Business & Entrepreneurship"Last month I read Crucial Conversations, a now-venerable guide to having tough conversations in a way that engages the debaters. By defining a common goal through constantly trying to genuinely understand the needs and viewpoints of others, the conversations become less heated, and more productive. In a high-growth startup, such conversations can often be very stressful, and it is easy to lose track of your shared end goal when emotions flare up. Crucial Conversations covers many of the useful tactics in making sure these conversations are productive, and offers advice on improving relationships with your coworkers."
blog View source ↗"A now-venerable guide to having tough conversations in a way that engages the debaters."
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Patrick Bet-David
Business & Entrepreneurship"Patrick Bet-David recommended this book on his website."
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